Booking Your Tickets On-line

Booking on-line for Marlowe Theatre shows is easy!

All you need to do is go to the What's On section of the website, which brings up a list of forthcoming shows.  

If you haven't booked on-line before, but have been a previous Marlowe Theatre customer, find out how to register you account with our on-line service by clicking Setting Up Your On-Line Booking Account. 

Please note: if you are a Friend of the Marlowe, you will need to register at this page first, to make sure that you get your exclusive Friends discount on shows.

If you have never booked a show with the Marlowe Theatre before, you can register by clicking on Create A New Account.

  1. Click on the show which you would like to book for.  This will then take you to an information page about the show.  At the bottom of the page will be a link that reads CLICK HERE TO BOOK ON-LINE.
  2. When you click on this link you will be taken to our on-line booking system.
  3. If you have booked on-line with us before, it will then ask you to enter your email address and password.  Once you have done this you will then be taken to the booking page for the show that you selected.
  4. The show page will then list the venue and title of the show.  If there is more than one performance, then you will see a drop-down box.  If you click on this, you will be able to select the exact date and time that you want.  Then click continue.
  5. You can the select in which part of the venue you would like to sit.
  6. You can then choose between getting the system to automatically select the best seats for you, or you can select your own seats.
  7. To be able to select your own seats from the plan, your computer will need to have the Java application installed.  Also, if the show is unreserved seating, then you will not be able to do this.
  8. If using the seating plan, you simply need to click on the tickets that you would like to purchase. Once you have done this, press continue.
  9. You will then be taken to a summary page that lists the shows that you have booked for.
  10. At this stage you can also select any discounts that your party is entitled too. To do this, you click on the Discount in the summary box and then select how many seats are entitled to each type of discount. 
  11. If no discounts are offered to you at this stage, then that means none are available for that performance.  
  12. If you want to book more shows, you can then click on the Select A Show tab at the top right hand corner or go back to the What's On page.  This will then take you through the process again and at the end of this you will see both shows in the shopping basket.
  13. When finished buying tickets you will then need to select whether you would like them posted to you.  If you do, this will cost at extra 80p.  A booking fee of £2 also applies to all bookings.
  14. One you have done this, click the Confirm and Book Now tab.
  15. This will then bring up your address details, so you can confirm that we have the correct information.  If we don't, then you can adjust this by clicking on Click Here To Change Your Personal Details.  This option will also let you join our mailing list, so we can keep you in touch with future Marlowe events.
  16. If you are that your details are correct, click on Confirm and Book Now, which will then take you through the booking process.
  17. You can use all major debit and credit cards to book your tickets, but unfortunately, we do not currently take American Express cards.

If you have any questions or comments about our internet booking service please contact the Marlowe Box Office on 01227 787787, or email marlowetheatre@canterbury.gov.uk